Turn programme knowledge into practical action.

ARC brings together programme evidence, delivery expertise and ongoing updates to help teams understand dependencies, identify risks earlier and make informed decisions that keep transformation moving forward.

Build on the knowledge you already have.

ARC starts with your existing programme plans, decisions, workflows and delivery evidence, alongside the experience and insights of the people involved.

By bringing this knowledge together, ARC creates a stronger foundation for understanding the programme, reducing duplicated effort and supporting the work ahead.

Identify risks before they become problems.

ARC connects decisions, risks and dependencies across the programme, helping teams identify potential issues before they affect delivery.

By understanding how changes in one workstream can impact others, ARC provides evidence-backed insights and practical recommendations, enabling teams to take informed action earlier and keep programmes on track.

Turn intelligence into action.

ARC is designed to turn programme intelligence into practical recommendations and delivery outputs, from plans and workflows to readiness assessments and assurance reports.

Teams can review, refine and approve these outputs, while decisions, rationale and lessons learned are retained to support ongoing delivery, optimisation and future transformation.

See how ARC could support your programme.

From starting a new implementation to managing delivery risks and improving systems after go-live, ARC is designed to provide practical intelligence throughout healthcare transformation.

Executive assurance

How healthy is the programme, really?

The situation

A CIO wants to understand whether an EPR programme is genuinely on track and what could put delivery at risk over the next 6–12 weeks.

The programme may be reporting an acceptable status, while unresolved decisions and dependencies create risks that are not immediately visible.

How ARC helps

ARC is designed to connect programme evidence, decisions, risks and dependencies to provide an evidence-backed view of delivery confidence.

For example, unfinished interfaces and unresolved clinical workflow decisions may be putting pressure on the same testing window, creating downstream risks for testing, training and go-live readiness.

ARC helps programme leaders understand what is creating the risk, which evidence supports the finding, the potential consequences and who needs to take action.

Practical value

Executive leaders can identify risks earlier, challenge reported status and make informed decisions to protect delivery.

Programme mobilisation

Where do I start with a new EMR implementation?

The situation

A hospital has approved an EMR replacement programme, but the team needs to establish the appropriate governance, resources, plans and implementation approach.

How ARC helps

ARC is designed to guide the team through the questions an experienced Programme Director would ask.

It can support the development of programme governance, resource requirements, an initial 90-day mobilisation plan, essential delivery documentation and readiness controls.

ARC can also identify gaps such as missing clinical safety ownership, insufficient data migration resources or unrealistic testing milestones.

Practical value

The organisation gains a structured starting point, reducing mobilisation effort and identifying potential weaknesses before they affect delivery.

Post-go-live optimisation

Can we improve the system without rebuilding the programme team?

The situation

Six months after an EMR go-live, medication reconciliation remains slow and staff have developed operational workarounds.

The original implementation team may have demobilised, leaving important delivery knowledge fragmented across documents and individuals.

How ARC helps

ARC is designed to connect the implementation history, including clinical workflows, configuration decisions, training materials, integration performance, defects and operational outcomes.

This can help teams understand whether the problem relates to workflow design, training, integration or a combination of factors.

ARC can then support the development of a structured improvement pack covering proposed changes, workflow impacts, testing, training and expected benefits.

Practical value

The organisation can investigate and implement improvements without having to reconstruct the original programme knowledge.

Illustrative scenarios showing ARC's intended capabilities. Not live customer assessments or measured outcomes.

Healthcare expertise at every stage of transformation.

ARC combines specialist healthcare delivery knowledge with programme evidence, established methodologies and practical experience to provide intelligent, evidence-backed guidance.

Whether mobilising a new programme, managing an existing implementation, recovering a project facing difficulties or optimising systems after go-live, ARC is designed to help teams make informed decisions, address delivery challenges and maintain progress.

The organisation benefits from specialist delivery intelligence without having to rebuild expertise at every stage.

More questions about ARC?